Since Resumes Mag is offering digital products we do not issue refunds once the order is completed and the product download link is sent. As a customer, you are responsible for understanding this upon purchasing any item at our Site.
However, we understand that exceptional circumstances can take place. Therefore, we do honor requests for a refund on the following claims:
Non-delivery: due to problems regarding mailing issues that prevent you from receiving the download package. In this case, we recommend contacting us for assistance.
Downloading issues: If you face any problems while unzipping the download package; contact us at once.
Product not as described: Clear evidence must be provided proving that the purchased product is not as it is described on the website.
Note: Snapshots are provided for each product on the sales page for evaluation purpose.
Requests for a refund are accepted at firstname.lastname@example.org. You should state detailed and grounded reasons why you apply for a refund.
Refund Requests must contradict our Terms and Conditions.
All claims for non-delivery must be submitted within 14 days from the order placing the date. Otherwise, the product will be considered received and downloaded.