Since Resumes Mag is offering digital products we do not issue refunds once the order is completed and the product download link is sent. As a customer, you are responsible for understanding this upon purchasing any item at our Site.

However, we understand that exceptional circumstances can take place. Therefore, we do honor requests for a refund on the following claims:

Non-delivery: due to problems regarding mailing issues that prevent you from receiving the download package. In this case, we recommend contacting us for assistance.

Downloading issues: If you face any problems while unzipping the download package; contact us at once.

Product not as described: Clear evidence must be provided proving that the purchased product is not as it is described on the website.

Note: Snapshots are provided for each product on the sales page for evaluation purpose.

Requests for a refund are accepted at You should state detailed and grounded reasons why you apply for a refund.

Refund Requests must contradict our Terms and Conditions.

All claims for non-delivery must be submitted within 14 days from the order placing the date. Otherwise, the product will be considered received and downloaded.